Privacy & Legal Policy
1. Our Privacy Policy
We will process your data in compliance with GDPR. The purpose of the privacy policy is to inform you as a user of https://frimley-healthiertogether.nhs.uk/ about what information we collect when you visit the site, how we use the information, whether the information is disclosed and the ways in which we protect users' privacy.
We want you to feel secure when using the website. We are committed to respecting your privacy. Below we give an overview of how we do that.
1.1 How we use your information?
We analyse information to see what is most effective about our website in order to help us identify way to improve and make it more effective. We may also use information for other purposes, which we would describe to you at the point when we collect the information.
1.2 What information do we collect when you use https://frimley-healthiertogether.nhs.uk/?
We collect information indirectly or directly. When you use Healthier Together (frimley-healthiertogether.nhs.uk), we can use technology (Google analytics) to collect information indirectly. - such as your internet address. This is commonplace across all internet services to enable investigation of issues such as malicious use. This information is then kept in internet access logs.
We collect information directly from you in a number of ways. One way is by using cookies. Cookies are small files of information that save and retrieve information about your visit to the site, such as how you entered the site, how you navigated the site and what information was of interest to you. This information is collected for a number of reasons, for example, to help develop the website.
The cookies we use identify you merely as a number. We only collect cookies if you accept them via the cookie notice. If you are uncomfortable about the use of cookies, you can change your decision by clicking "Cookie settings" in the bottom right of any page. However, disabling cookies may affect our ability to provide certain aspects of the site to you; such as YouTube vidoes. For detailed information, see 2. Cookie information and policy on this page.
1.3 Will we disclose your information to, or share it with, other organisations/services?
We do not share data with other organisations unless the law permits us to do so. We do not sell individuals' information. We will share it only with our authorised Data Processors, who must act at all times on our instructions as the Data Controller under the Data Protection Act 1998. Before you submit any information, we will make sure you are aware of why we are asking for specific information and it is up to you whether you provide it.
1.4 Your data is kept under secure conditions
The website developers and ourselves take appropriate steps to maintain the security of your data on our site. The open nature of the internet means that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. Our intention is that this should not happen and we take measures to ensure that it does not.
2. Cookies Information and Policy
How we use cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently, and sometimes provide useful information to the owners of the site.
There are some cookies necessary to this site functioning, such as interacting with our accessibility toolbar. These cookies will usually remove themselves when you close your browsing session. More information can be found in the ‘Necessary cookies’ section.
We use some additional cookies, such as Google Analytics, to help us gather information and improve the website. You have the option to deny use of these cookies; more information can be found in the ‘Additional cookies’ section.
You can find out more information on cookies from the Information Commissioners Office.
Necessary cookies
The following cookies are necessary to our site functioning.
| Cookie | Purpose | Expiry |
|---|---|---|
| cookieconsent_status | Persistently records your option regarding additional cookies. | 1 year |
Necessary accessibility cookies
The following necessary cookies allow the functions within our accessibility toolbar to work optimally.
| Cookie | Purpose | Expiry |
|---|---|---|
| accessibility-controls | Records option regarding additional cookies. | End of browsing session |
| saveFontSize | Allows the website (CMS) to record of the user’s font size selection. | End of browsing session |
| contrast-mode | Allows the website (CMS) to record the user’s contrast mode selection. | End of browsing session |
| googtrans | Allows the language of page content to be changed and records the language selected. | End of browsing session |
Additional cookies
The following third-party cookies are used for analytical and media purposes.
If you do not accept use of these additional cookies, some third-party media content – such as YouTube, Vimeo or Google Maps – may not load on this website.
Analytics cookies
In order to help us to improve the content, format and structure of this website we record and analyse how visitors use the using Google Analytics.
You can read Google’s extensive information on data practices in Google Analytics.
You can opt-out of Google Analytics on our website by denying additional cookies or by using the Google Analytics Opt-out Browser Add-on.
|
Cookie |
Purpose |
Expiry |
|---|---|---|
|
_ga |
Distinguishes users for Google Analytics. |
2 years |
|
_ga_{ID} |
Persists session state for Google Analytics. |
2 years |
Embed cookies
We may use embeds from YouTube, Google Maps or Vimeo on our site to display content. That content uses the following third-party cookies. Where possible, we will use privacy-oriented settings to ensure as few cookies as possible require consent.
These additional cookies that remain, and the content from which they stem, will not display on the site unless you choose to ‘Accept additional cookies’.
|
Cookie |
Source |
Purpose |
Expiry |
|---|---|---|---|
|
CONSENT |
YouTube (.youtube-nocookie.com) |
Google cookie tracking consent with analytics and/or ad integration. |
2 years |
|
CONSENT |
Google Maps (.google.com) |
Google cookie tracking consent with analytics and/or ad integration. |
2 years |
|
__cf_bm |
Vimeo (.vimeo.com) |
Vimeo ClouldFlare layer which filters out requests from bots. |
30 minutes |
3. SMS Share Function
The SMS Share Function on the Healthier Together website is provided by Webex Interact. By providing a telephone number into the feature, you are consenting for the storage of that telephone number by Webex. Data is encrypted at rest, and more information can be found in the Webex Disclosure Policy.
Our website provider, Frank Design Ltd, has an account that provides access to the telephone numbers, delivery status and content of the messages sent in the form of delivery reports. Frank Design Support team have role based access to this account, and the records are only accessed at the request of Healthier Together, and only if they are required to be accessed for the purposes of maintenance. These delivery reports are kept for the lifetime of the account specific for this website. The data is stored securely in the UK.
Please note: we (Healthier Together) do not collect any personal information from the use of this function. The SMS Share Function should only be used by healthcare professionals to electronically provide parents and young people with information after a face-to-face or telephone consultation. We cannot accept responsibility or liability for anyone who uses this function for anything other than its intended use.
4. Legal Disclaimer
We have taken every care in the preparation of the content of this website, which is designed and provided for parents and health care professionals working in the UK. Every situation is unique and advice may change over time. You must therefore exercise your own judgement at all times.
Healthier Together does not warrant or guarantee the accuracy or completeness of the information provided on this site. Healthier Together also acknowledges the use of content taken from other sites and claims no credit for the creation of it.
If you have any doubts as to whether advice/content is currently accurate and applicable to your situation you should consult us via the 'Feedback' tab.
We can accept no responsibility or liability, which may arise from the use of any of the information on this site. Under no circumstances will Healthier Together https://frimley-healthiertogether.nhs.uk/ be liable for any loss or direct, indirect, incidental, special or consequential damages caused by the reliance of information on this site.